Technology has always been a game-changer, however it is how you utilize game-changing technology that shapes your business – or in this case, your financial institution. Bank Systems & Technologyoutlined several predictions of the hot technologies that will be banking game-changers in the year ahead.
Importantly, both mobile banking and social media made the cut. According to a fall forecast from IDC, 269.6 million mobile devices shipped in 2010 — a 55 percent increase over 2009. For financial institutions, this means more opportunities to put sophisticated banking services in the palms of customers’ hands. Also, Aite analysts say 90 percent of banks will have a dedicated social media budget by 2012. Financial institutions will increasingly join conversations and become active in social media – whether it is through Twitter, Facebook, YouTube or FourSquare.
Additional predictions can be read at Bank Systems & Technology. Meanwhile, how do you plan on implementing game-changing technology in 2011? Let us know in the comments section below.