This Week’s Reads: Hackers, Mobile Payments and Banking Relationships

Articles via USA Today, Payments Today, The Financial Brand and Bloomberg

  •  JPMorgan hackers hit Boston mutual fund and 13 other firms: The hackers who breached JPMorgan Chase’s systems last year were involved in a widespread scheme that targeted 14 other companies, including a Boston-based mutual fund firm, several online brokerages and The Wall Street Journal. The hackers pulled off the largest theft of customer data from a U.S. financial institution in history, stealing personal information of more than 100 million people.
  • No security silver bullet for mobile payments: As mobile payments become more popular for consumers, it is also making mobile devices a growing target for hackers. This article explores the different security measures users can take in order to protect their information.
  • Securing Banking’s Role as Relationship Gatekeeper: The primary advantage legacy banking organizations have is their breadth of customer relationships. However, as this article points out, the banking industry isn’t doing so well when it comes to customer trust, loyalty and creating a personalized banking experience. Jim Marous explores the strategies that banks and credit unions can implement to create better services and experiences.

 

What have you been reading? Let us know in the comments section below or Tweet @bankingdotcom.

 

Written by Banking.com Staff