This week’s reads – Seamless omnichannel and the future of non-cash payments

Articles from NCR, Information Age and Bank of America:

  • Delivering a seamless omnichannel experience – Glenn Tom, Senior Director of Global Solutions Marketing at NCR, looks at challenges and solutions for banks working to deliver the best possible omnichannel experience.
  • What will the next decade bring for UK and US payments? – Massive growth has been predicted for non-cash payments, but new technologies still have to prove their worth to consumers.
  • Utilizing the mobile channel to strengthen engagement with customers  Bank of America is making efforts to “further personalize the customer experience” by offering mobile spending and budgeting tools.

What have you been reading? Let us know in the comments section below or tweet @bankingdotcom.

Written by Banking.com Staff

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