Author archive for Susan Steele
Susan Steele holds the position of Director of Omnichannel Software Sales. She has over 25 years of experience in the financial services industry. In her role of Director of Omnichannel Software Sales she works with financial institutions to launch new omnichannel software for NCR/Digital Insight. New solutions include products that allow for seamless interaction from digital to physical solutions for FIs, customers or members. Prior to coming back to DI 3 years ago, she had been at Diebold, where she held the position of Portfolio Solution Executive. In this role she leveraged her 20 years of experience in the FI sector to identify trends, both business and technology, and create strategies and solutions for helping FIs meet their end goals and objectives. Susan’s strength is based on the fact that she has been meeting with FIs on a day-to-day basis across a large geography so she has a broad perspective on the challenges facing the industry and solutions that make a positive impact. She also had the opportunity to do public speaking engagements for CUNA Technology conf., CUNA call center conf, Texas Bankers, Louisiana Bankers, Digital Insight Innovation Conf and numerous webinars. The most recent webinar was on millennials and had over 350 attendees. Prior to her position at Diebold , she was regional sales manager, western region for Harland Financial Solutions, now D+H, an enterprise-wide system of financial software solutions. Prior to D+H she was at Digital Insight in the role of Western Region Sales Director, after which she took on the role of National Sales director of lending. Susan resides in Palm Springs, CA.